Prepare for a new year in IT
How you can you improve your IT Setup in 2022
2021 was a year full of changes in IT. A greater shift to getting ready for Remote and Hybrid working, the continuation of migrating to the cloud and new exciting technologies to help users achieve their full potential. But as we move into 2022 some will be starting their migration to the cloud, remote or hybrid working as well as implementing new technologies that allow them to work better. 2022 will also likely see the implementation of new technology and functionality on a whole range of solutions. Below we will take a look at some systems or changes you can make to your IT in 2022 and why this will benefit you.
Implement a Cloud File Storage Solution
Many organisations store their files locally on-site which has been the go to approach for decades, however the migration to the cloud has been growing due to the benefits a cloud first approach provides. With more and more organisations allowing their teams to either work remotely or with a hybrid approach there is a greater need to ensure that files are easily accessed.
Before the pandemic many were moving their files to the cloud which gave them a number of improvements such as easier access of files, better upload and download speeds, more control, easier setup and management, integrations with other tools as well as better security and the use of Single Sign on. Cloud File Storage solutions also allow you to work anywhere, anytime, however this wasn’t a commonly used piece of functionality as everyone worked in an office. But as the pandemic began and we moved to Remote Working overnight and now many are either staying remote or offering a hybrid approach the benefit of being able to work anywhere, anytime is a vital piece of functionality and many organisations wouldn’t be able to work without it.
That being said there are a number of different cloud based File Storage Solutions out there. From OneDrive and SharePoint to Dropbox to more Enterprise Level solutions. Here are our tips to finding the right Cloud Based File Storage Solution.
Identify your requirements. For example if you need to be able to access files from anywhere or you need the ability to have multiple people working on the file at the same time. Make a list of everything you need from your new solution and then search for Cloud Based file Storage Solutions and take a look at their pricing or comparison section. This will tell you what is included and what isn’t. If there are ones that look to meet your needs then this is a good start.
Have a trial of each solution that meets your needs on paper. Just because the solution says that it will do what you want it to, doesn’t mean that it will. It may not work correctly or work according to your processes. By trialing out each solution you can get a feel for how well it works and see how it will work on a larger scale. Have a small team test it out and get them to action tasks in the demo solution that you would use when implemented.
Switch to a Cloud Based Telephony Solution:
At the beginning of the pandemic Companies moved to remote working overnight and many found that they were unable to make or receive phone calls from home. This will likely impact some companies more than it will others, but having a cloud based telephony solution offers many benefits, such as the ability to make and receive calls from anywhere with a internet or mobile data connection, reduced time spent managing the systems, reduced costs than traditional on-premise solutions, better scalability and easier setup. You will most likely also find that many of the cloud based storage solutions have the ability to add video conferencing to create a Unified Communications Platform.
When we are asked for a Telephony Solution we always recommend Zoom Phone. Not only does it work well, but it is cost effective and integrated with the other Zoom Products to create a Video First Unified Communication Platform. The Zoom Platform provides lots of functionality so that you have total flexibility over how and where you work.
Zoom Phone can be used on the Desktop or Mobile Zoom App, for ease of use when using Zoom Meetings and Zoom Chat, or on selected Desk Phones. IT can also centrally manage Zoom Phone in the same portal as with your other Zoom Products so there is no need to go to different places to make certain changes. Check out our Zoom Phone Page for More information.
Implement a Mobile Device Management Solution:
Managing Devices manually is time consuming and not a great use of IT’s time, plus the job is 10x harder when users are working remotely. A Mobile Device Management (MDM) Solution helps you centrally manage and deploy devices. Users when they receive new hardware can get the device straight out of the box and sign in, no need for IT to setup first. IT can then say which applications can be installed by the users and deploy default applications and patches to all users to ensure that devices are compliant. Security Configurations can also be deployed easily so that you can adapt to changing circumstances.
A MDM Solution is vital even when users are working in the office all the time, but also receives a higher Return on Investment for companies operating remotely or with a Hybrid Approach.
Setup Single Sign on (SSO)
Last but not least we recommend that you setup SSO where possible. One of the most common IT Support requests are Password Resets, but by using Single Sign on your users have one set of credentials for their systems, setup to use SSO. This means that the username and password for their Identify Provider (For example Microsoft365/Azure or Okta) will work for other solutions. This reduces the number of passwords users have to remember and therefore reduces the number of passwords that have to be reset.
Setting up SSO is also better from a Security Standpoint. As you can reset a users password in one place and restrict access to all those systems using SSO to authenticate. Whereas before you would have to go through each one, one by one, meanwhile an unauthorised user could have access to systems they shouldn’t be able to access.